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<p><span style="font-size:medium"><span style="font-family:'times
new roman';"><br>
</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">The buggers from Micro$oft did a real number on
my Dell Alienware 17R i7 laptop running W10Pro 64bit
yesterday.</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">As if it wasn't bad enough that this one came
with no warning !</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">It was a huge update , involving several
preprogrammed restarts , took over an hour .</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">Then I discovered at the end when rebooted that
LOTS of changes had been made.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> Toby Eye Tracking had been reinitiated
(I'd gone the trouble of disabling this feature as I prefer to
type in my passwords and Í don't like having my WebCam
running 24/7.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> McAfee stopped working , clicking the
shortcut on my Desktop failed to activate, and clicking the
Exe failed.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> Internet Explore had changed = a
permanent MS Edge Tag (I don't like using MS Edge), I prefer
to use Google via Explorer.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> MS Office 365 had stopped working</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> When I used Explorer to go to Google , I
could search and get results BUT couldn't open the webpages ,
the process hung </span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> When I used Edge to go to Google , see
above.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> My shortcuts in my Favorates were all
broken links , and even those which looked ok would not open.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> when I tried to open Outlook (Hotmail) ,
I got to just before the "redirect" and it hung...</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> tried to open GMail .... hung
immediately.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> at least TASKMANAGER worked.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> tried diabling Toby Eye and the WebCam ,
every time I restarted I was back to square one ! <span
rel="lightbox"><img class="bbc_img"
src="https://www.cloudynights.com//public/style_emoticons/default/frown.gif"
title=":(" alt="frown.gif"></span> !</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">Wanted to do System Restore , checked and found
all the Restore Points prior to yesterday were gone .... <span
rel="lightbox"><img class="bbc_img"
src="https://www.cloudynights.com//public/style_emoticons/default/frown.gif"
title=":(" alt="frown.gif"></span> </span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">So I got frustrated and contacted Dell Techical
Support --> Dell Premium Professional Support (came with
computer) , was thinking a conflict with the Killer 1535
wireless network card or the card had died.</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">Technician was unable to connect remotely so we
had to do everything manually as follows .</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">Troubleshooting that we have performed:</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">DOS commands (remember dos ?)</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> FlushDNS = No change, issue still no
internet</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> Release/Renew IP = Issue still persists</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">Windows Network troubleshooter = Issue still not
resolved</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">As for other apps not opening = Still not opening</span></span></p>
<p> </p>
<p>We identified the issue was software (OS) not hardware caused.
(kinda a relief , but Dell are really set up to help with Win OS
issues ....)</p>
<p>Our diagnosis is = Latest very large Windows update caused
issues.</p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">So I mentioned I considered doing either a roll
back or running the OS Restore USBdrive I'd bought when I
bought the computer but I was unsure what these do and really
didn't want to have to reinstall my "stuff = DSLR camera,
Printer Combo, software = McAffee, Office 365, Office Pro
2000, CyberLink, Vuze, Win7 Games (for Win10), Guide8, Matlab,
etc) . And asked if the Restore Point would be possibly roll
back to previous restore point = tech thought it was so we
gave it a go.</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">Roll Backed to previous version prior to Windows
update install = Success</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';"> - Seems roll back have worked and now just
monitor system</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">Advised to Disable Windows update for now to make
sure issue does not come back.</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">So after several hours of testing and trying to
do things last night before giving up and going to bed, and
another 3 hours today </span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> I made sure I had all my photos backed
up on a 128GIG USB drive and all my documents and favourates
backed up in an 8GIG USB drive , and I had my Outlook files
backed up on another 8GIG USB drive JIC.</span></span></p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">>> The roll back worked , every seems to be
working now (but I still had to tinker with MS Outlook setting
so I could read my emails without going to MS Mail. Not tried
GMail yet.</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">I have stopped automatic updates for now , will
wait a month before restarting them , hopefully Micro$oft will
have the issues in this big update sorted by then.... I really
wish they would Beta test their updates if you have to have
the dam things and they'd make sure they didn't corrupt
people's systems before releasing these updates.</span></span></p>
<p> </p>
<p><span style="font-size:medium"><span style="font-family:'times
new roman';">I hate Win10 !!!</span></span></p>
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