Ham Radio Deluxe blows it on customer support/engagement

[Rob Seastrom]

Apparently there's a bit of a shitstorm over at qrz.com regaring HRD's poor handling of a customer with problems who wrote a bad review of their software.

Summary here, links a bit painful to read:  http://boingboing.net/2017/01/02/company-retaliates-for-negativ.html

Makes me glad for fldigi and gmfsk - any time it screws up on me, I just think "well, what did you expect?"

-r