Ham Radio Deluxe blows it on customer support/engagement

[Patrick Gray]

Hi Rob,

   Yeah I saw that thread when it was only about ten pages long on
Christmas weekend.

 I also saw that Rick W4PC had resigned subsequently. I think HRD's
reputation has been soiled nonetheless.

Pat KF4MTV

On Tue, Jan 3, 2017 at 9:25 PM, Rob Seastrom <rs at seastrom.com> wrote:

>
> Apparently there's a bit of a shitstorm over at qrz.com regaring HRD's
> poor handling of a customer with problems who wrote a bad review of their
> software.
>
> Summary here, links a bit painful to read:  http://boingboing.net/2017/01/
> 02/company-retaliates-for-negativ.html
>
> Makes me glad for fldigi and gmfsk - any time it screws up on me, I just
> think "well, what did you expect?"
>
> -r
> _______________________________________________
> Tacos mailing list
> Tacos at amrad.org
> https://lists.amrad.org/mailman/listinfo/tacos
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.amrad.org/pipermail/tacos/attachments/20170104/a347c543/attachment.html>